FAQs

Agent FAQs

No, RESO is simply a tool that has been designed to be used by Real Estate Agents

RESO is suitable for all types of sales, Private Treaty, Pre and/or Post Auction and Best Offer By.

RESO is an every day tool for single or multiple offers. For those sales where there are multiple offers and the agent wants to use the ranking process to generate competition between the buyers, they would then activate REBid Ranking.

Simply agree to RESO’s terms and conditions in the Terms of Use agreement. There is no upfront charge for this, and the terms and conditions are all very simple and straightforward – things like complying with real estate and privacy laws, and any applicable real estate best practice codes of conduct.

It is free to register any of your properties on RESO and invite Buyers into the sale.

Pricing starts from $99.00 (inc GST) per property once you progress the sale past Registration.

Most Agents choose to collect this fee as part of VPA.

There are a number of reasons why buyers can have confidence in the integrity of the RESO sale process:

  • RESO is not an open or searchable platform, so the only people who can participate in a RESO sale are those who have been invited to register for that property by the agent.
  • All buyers must agree to the terms and conditions in RESO’s Terms of Use – including that they are a natural person, they are not the seller or acting for the seller, and that they are acting in good faith.
  • All buyers provide their names, mobile numbers and email addresses when they register, so their identities can be verified; further, before they can submit a Best Offer, they must provide the full name(s) and address for the contract of sale, which is a legal document.
  • The only buyers who can submit an offer in RESO are those who have been qualified by the real estate agent, which means that their contract conditions are acceptable to the vendor.
  • The RESO platform records the entire process, including every buyer and every offer, so it is independently auditable in the event of a complaint.
  • Real estate agents are bound by the law and by Real Estate Institutes’ codes of conduct, to prevent any illegal or unethical conduct.

Buyer FAQs

There are a number of reasons why buyers can have confidence in the integrity of the RESO sale process:

  • RESO is not an open or searchable platform, so the only people who can participate in a RESO sale are those who have been invited to register for that property by the agent.
  • All buyers must agree to the terms and conditions in RESO’s Terms of Use – including that they are a natural person, they are not the seller or acting for the seller, and that they are acting in good faith.
  • All buyers provide their names, mobile numbers and email addresses when they register, so their identities can be verified; further, before they can submit a Best Offer, they must provide the full name(s) and address for the contract of sale, which is a legal document.
  • The only buyers who can submit an offer in RESO are those who have been qualified by the real estate agent, which means that their contract conditions are acceptable to the vendor.
  • The RESO platform records the entire process, including every buyer and every offer, so it is independently auditable in the event of a complaint.
  • Real estate agents are bound by the law and by Real Estate Institutes’ codes of conduct, to prevent any illegal or unethical conduct.

Seller FAQs

No, RESO is simply a tool that has been designed to be used by Real Estate Agents